Returns & Exchanges

At Plateful, we want you to love every piece of your home collection. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all dinnerware and fragile home goods are securely wrapped to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing